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I just purchased diamond but I can't download Horizon from the link and when I use other peoples links, after download the program won't even open. Does anyone know what the problem is or how to fix this?
What happens when you try to Run Horizon?
Are you up to date on your Windows Updates?
If not, please do them now. To do that, do this:
Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
If you see a message telling you that important updates are available, or telling you to review important updates, click the message to view and select the important updates to install.
In the list, click the important updates for more information. Select the check boxes for any updates that you want to install, and then click OK.
Click Install updates.
Read and accept the license terms, and then click Finish if the update requires it. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Also, make sure you're on 3.5 .Net Framework or up.
I've tried both, I go through all the steps with the one from CNET but when I finally choose "Install Software" it loads the bar and then closes and nothing else follows. With the .exe my computer starts to load for about 5 seconds and then just stops. No logo or anything pops up.
I've tried both, I go through all the steps with the one from CNET but when I finally choose "Install Software" it loads the bar and then closes and nothing else follows. With the .exe my computer starts to load for about 5 seconds and then just stops. No logo or anything pops up.
Alright, what anti-virus do you have?
If you have any, disable it.
Your Anti-Virus also may be blocking Horizon so try disabling it.
If you have Avast! use this tutorial:
First off, you want to go down to the lower Right-Hand corner of your screen. It should look some-what like this;
Right-Click the Avast! icon. The icon should look like this;
Once Right-Clicked, something should pop up like this;
Click on "avast! shields control". Something then should pop up looking like this;
When you are there, you can click on the time(s) you want to disable the firewall/anti-virus for so you can run Horizon.
Once you have clicked that, you should be prompted to disable it. It should look like this;
Just click "yes", then you can run Horizon.
You can keep Avast! but always do this to ensure that Horizon will work with-out getting an error on start up.
If that fails, download TeamViewer and PM me your ID and Password.
I tried looking for updates but there weren't any and I disabled my anti virus and it still only started to load for a few seconds and then just stopped. What should I do?
I tried looking for updates but there weren't any and I disabled my anti virus and it still only started to load for a few seconds and then just stopped. What should I do?
I will take a look into the issue.
Download TeamViewer then PM me your ID and Password once you run TeamViewer:
I tried looking for updates but there weren't any and I disabled my anti virus and it still only started to load for a few seconds and then just stopped. What should I do?
When you say "It loads" do you mean the logo for horizon is coming up then going away?
Horizon Running Issues. [HELP] 
. In the search box, type Update, and then, in the list of results, click Windows Update.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Linear Mode
