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Old 01-24-2011   #1 (permalink)

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Bell Horizon Support | Ultimate Help Thread

ULTIMATE HORIZON SUPPORT THREAD





Download Horizon! (Click Image above.)



Go Diamond! (Click Image above.)
Diamond is $4.99 for 1 month (Recurring), $17.99 for 3 months, $49.99 for 1 year.
Diamond is £3.40 for 1 month (Recurring), £12.27 for 3 months, £34.10 for 1 year.

Contents:
  • 1.0: - Introdutction
  • 1.1: - Main Introduction
  • 1.2: - What is Horizon?
  • 2.0: - Horizon Errors
  • 2.1: - Offline Mode
  • 2.2: - Update Loop
  • 2.3: - Drag and Drop
  • 2.4: - Access Denied
  • 2.5: - Horizon Loading Problems
  • 2.6: - Banned/Restricted from a Tool?
  • 3.0: - Tool Errors
  • 3.1: - Halo Reach
  • 3.2: - Device Explorer
  • 3.3: - Player Data Editor
  • 3.4: - Package Manager
  • 3.5: - Achievement Unlocker
  • 3.6: - Gamer Pic Pack Creator
  • 4.0: - What Horizon Itself Includes
  • 4.1: - Exclusive Tools
  • 4.2: - Features
  • 5.0: - Form To Fill Out For Errors
  • 5.1: - Form
  • 6.0: - Credits
  • 6.1: - TooMuchSweat
  • 6.2: - Sam
  • 7.0: - Change Log

1.0: Introduction






2.0: Horizon Errors





3.0: Tool Errors






4.0: What Horizon Itself Includes






5.0: Form To Fill Out For Errors

If your still have errors with Horizon itself (not Tool errors), please fill this out and post!



6.0: Credits







7.0: Change Log
TooMuchSweat - Removed From Owner Of Thread. [1/17/12]
Sam - Promoted To Owner Of Thread. [1/17/12]
Sam - Removed From Owner Of Thread. [1/17/12]
Pavman - Promoted To Owner Of Thread. [1/17/12]
Pavman - Added 'Thor's Diagnostic Tool' To Horizon Errors [1/17/12]
Pavman - Added 'Introduction' [1/18/12]
Pavman - Added 'What Horizon Itself Includes' [1/18/12]
Pavman - Added 'How to use Horizon with Avast! Anti-Virus Protection' [4/2/12]
Pavman - Mandatory Thread Clean Up. [7/26/12]
Pavman - Complete Thread Update. [8/20/12]
Pavman - Added '6.0: Credits' and '2.9: - Hznasm.exe Has Stopped Working' [8/20/12]
Pavman - Updated 2.9: - Hznasm.exe Has Stopped Working' [8/20/12]
Pavman - Removed 2.9: - Hznasm.exe Has Stopped Working' due to the latest update fixing it. [10/20/12]
Nath
- Added Diamond Membership cost in GBP. [4/15/13]

Last edited by Nath; 04-15-2013 at 04:57 AM.
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Old 01-26-2011   #2 (permalink)
 
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Default Re: Horizon Crashing/Loading Problems

* Type of Problem : Not Loading,, Nothing Happening after double clicking
* OS : Windows 7 x86
* Antivirus/Firewall : Avast,
* Errors : None
* Extra Information : None... no errors or anything
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Old 01-26-2011   #3 (permalink)
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Default Re: Horizon Crashing/Loading Problems

Quote:
Originally Posted by iammurloc123 View Post
* Type of Problem : Not Loading,, Nothing Happening after double clicking
* OS : Windows 7 x86
* Antivirus/Firewall : Avast,
* Errors : None
* Extra Information : None... no errors or anything
Uninstall Avast! and it'll work fine. I suggest using Avira.

I contacted Avast! about this and they haven't responded yet.
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Old 01-26-2011   #4 (permalink)
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Default Re: Horizon Crashing/Loading Problems

Quote:
Originally Posted by iammurloc123 View Post
* Type of Problem : Not Loading,, Nothing Happening after double clicking
* OS : Windows 7 x86
* Antivirus/Firewall : Avast,
* Errors : None
* Extra Information : None... no errors or anything
Check your task manager for horizon .exe. And I believe there was a problem with avast real time scanning or something like that. Ill find the thread really quick.

NVM cheater beat me. And avira> love it.
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Old 01-27-2011   #5 (permalink)
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Default Re: Horizon Crashing/Loading Problems

Please try to disable Avast by going on Task Manager, then services. Then get the list in alphabetical order, then stop Avast! Antivirus service from running. If this still doesn't work, please uninstall Avast, and use another Anti-Virus.
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Old 01-27-2011   #6 (permalink)
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Default Re: Horizon Crashing/Loading Problems

Quote:
Originally Posted by Cheater912 View Post
Uninstall Avast! and it'll work fine. I suggest using Avira.

I contacted Avast! about this and they haven't responded yet.
It worked with Avast on my other laptop but not my new one
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Old 01-27-2011   #7 (permalink)
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Default Re: Horizon Crashing/Loading Problems

Quote:
Originally Posted by VenomIzPro View Post
It worked with Avast on my other laptop but not my new one
Avast is being wierd, if you've had it installed before using Horizon, or before a big update, Horizon will work. If you've recently installed it, and not used Horizon, it will not work. :\
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Old 01-27-2011   #8 (permalink)
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Default Re: Horizon Crashing/Loading Problems

* Type of Problem : Not Loading,, Nothing Happening after double clicking
* OS : Windows 7 x86 (32-bit)
* Antivirus/Firewall : None. Added exception to windows firewall, still not working.
* Errors : None
* Extra Information : "Horizon Beta.exe" pops in the task manager. Memory size starts from 2k and ascedns to 30~40k in 4~5 seconds. Then closes.

Last edited by AR9Roni; 01-27-2011 at 12:26 PM.
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Old 01-27-2011   #9 (permalink)
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Default Re: Horizon Crashing/Loading Problems

i think horizon staff members need to solve the problem and them make a new version to fix it. this is getting way out of control
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Old 01-28-2011   #10 (permalink)
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Default Re: Horizon Crashing/Loading Problems

Quote:
Originally Posted by blueluke234 View Post
i think horizon staff members need to solve the problem and them make a new version to fix it. this is getting way out of control
It's easier said that done. Horizon Developers, do not know the exact problem, so I doubt they know what to fix. I've now emailed Avast to see if they have any information about why Horizon is blocked by their anti virus. In the mean time, try and think what you could do to help this situation!
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