[clarky2k10]

Hello all,
I thought I would pay for Diamond before I downloaded anything, paid for it, downloaded Horizon, double click on it to open and nothing happens...
I've unblocked it, I've tried changing the compatability settings, ive tried everything, nothing seems to work!
Any suggestions?
Thanks.

[Sam]

So, does it just not open?

Or does the logo open and then immediately close?

[clarky2k10]

Literally nothing happens, it's strange, never happened before on any other programs...

[Sam]

Has Horizon ever worked before?

Also, what anti-virus do you have?

[clarky2k10]

It worked on my Windows 7 laptop, just recently got a new pc with windows 7 and thought I'd get diamond before I got horizon this time... I have Avast anti-virus.

[Sam]

Disable all of Avast's components, even though not every component will affect Horizon, it will make it easier to work out the problem.

[clarky2k10]

Just disabled all the shields and it still won't run

[IR_Cudi]

Tried re downloading it ? lol

[Sam]

Right click your taskbar (the dock where all your programs are minimised to) and select
"Start Task Manager"

From there, run Horizon and check to see what the process 'Horizon.exe' does.

[clarky2k10]

Have tried that three times

Originally Posted by Sam

Right click your taskbar (the dock where all your programs are minimised to) and select
"Start Task Manager"

From there, run Horizon and check to see what the process 'Horizon.exe' does.

Done that, it comes up, then dissapears after about 10 seconds