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Old 02-02-2012   #1 (permalink)
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Default Can't open Horizon - Help!

Hello all,
I thought I would pay for Diamond before I downloaded anything, paid for it, downloaded Horizon, double click on it to open and nothing happens...
I've unblocked it, I've tried changing the compatability settings, ive tried everything, nothing seems to work!
Any suggestions?
Thanks.
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Old 02-02-2012   #2 (permalink)
Sam

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Default Re: Can't open Horizon - Help!

So, does it just not open?

Or does the logo open and then immediately close?
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Old 02-02-2012   #3 (permalink)
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Default Re: Can't open Horizon - Help!

Literally nothing happens, it's strange, never happened before on any other programs...
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Old 02-02-2012   #4 (permalink)
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Default Re: Can't open Horizon - Help!

Has Horizon ever worked before?

Also, what anti-virus do you have?
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Old 02-02-2012   #5 (permalink)
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Default Re: Can't open Horizon - Help!

It worked on my Windows 7 laptop, just recently got a new pc with windows 7 and thought I'd get diamond before I got horizon this time... I have Avast anti-virus.
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Old 02-02-2012   #6 (permalink)
Sam

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Default Re: Can't open Horizon - Help!

Disable all of Avast's components, even though not every component will affect Horizon, it will make it easier to work out the problem.
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Old 02-02-2012   #7 (permalink)
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Default Re: Can't open Horizon - Help!

Just disabled all the shields and it still won't run
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Old 02-02-2012   #8 (permalink)
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Default Re: Can't open Horizon - Help!

Tried re downloading it ? lol
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Old 02-02-2012   #9 (permalink)
Sam

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Default Re: Can't open Horizon - Help!

Right click your taskbar (the dock where all your programs are minimised to) and select
"Start Task Manager"

From there, run Horizon and check to see what the process 'Horizon.exe' does.
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Old 02-02-2012   #10 (permalink)
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Default

Have tried that three times

Quote:
Originally Posted by Sam View Post
Right click your taskbar (the dock where all your programs are minimised to) and select
"Start Task Manager"

From there, run Horizon and check to see what the process 'Horizon.exe' does.
Done that, it comes up, then dissapears after about 10 seconds

Last edited by Sam; 02-02-2012 at 03:40 PM. Reason: Two posts
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